Privacy Policy
DISTRICT GENERAL TRADING, a company registered in Abu Dhabi, United Arab Emirates and (who do we refer to as "we", "us" and "our" below).
This Privacy Statement explains what personal information we collect, how and when it is collected, what we use it for now and how we will use it in the future and details of the circumstances in which we may disclose it to third parties. If you have any questions about the way in which your information is being collected or used which are not answered by this Privacy Statement and/or any complaints, please contact us on drirenaeris@districtgroup.ae
By visiting http://www.drirenaerisme.com/ (the "Website") and using any other application ("Application") for the purchase or sampling of products from Dr. Irena Middle East (as applicable) you acknowledge you have read, understood and are consenting to the practices in relation to use and disclosure of your personal information described in this Privacy Statement and our Terms and Conditions.
If you are under the age of 16, please obtain your guardian's consent before providing us with any personal information if you are using the Site.
When you register for an account, place an order, or send us an enquiry. We will collect certain personal information, such as name, postal address, phone numbers, e-mail addresses.
We may also obtain information about you for authentication or identity verification. We use this information to identify you as a customer; to process order and payments; to deliver the products and update our records; to enable your use of interactive features of our service and to effectively manage your account with us.
If you have consented to provide you with information by post, e-mail, mobile messaging, telephone communications and/or through any other electronic means including social network platforms about our products, events, promotions and services.
We may equally use this information to tailor how our website appears to you and to monitor the contents of our communications with you; also to make the website and those communications more relevant for you.
We may also request for other information at times, such as product and category preferences; age, and any special dates (birthday, anniversaries, etc.) which will be used to enhance our service to you. Providing us with this sort of information is completely voluntary, however we may not be able to process your order if you do not provide us with all the requested information.
We may equally use your personal information for our internal marketing and demographic studies, together with non-personal data to analyse, profile and monitor customer patterns so we can consistently improve our products and services and understand what may be of interest to you and other customers.
We shall do nothing but hold back your information if you remain an active customer.
If you wish to request the deletion of your personal details or wish to configure your preferences at any time, please contact our Customer Service Team. WHAT YOU CAN EXPECT FROM DR. IRENA MIDDLE EAST?
We will constantly seek to comply with the requirements of the Act to ensure that the personal information you give us is kept appropriately secure and processed fairly and lawfully.
“All credit/debit cards details and personally identifiable information will not be stored, sold, shared, rented or leased to any third parties.”
You also acknowledge and agree that in certain circumstances we may disclose personal information relating to you to third parties; this is to confirm and comply any requirements of judicial process, to prevent and detect fraud and/or defend the rights and property of Dr. Irena Middle East at all times; where we have to disclose your information, we will take all steps reasonably necessary to ensure that it remains secure.
You can amend or update your information by logging into My Account on the Website.
We may update this Privacy Statement from time to time. The amended Privacy Statement will be posted on the Website. Please check this page regularly for changes to this Privacy Statement.
If you continue to use the Website or if you submit information to us following such changes, you will be deemed to have read and agreed on them.
The Website and/or Applications may contain links to other websites not controlled by us. We do not accept responsibility nor liability for the privacy practices, data collected or the content of such other websites. The operators of these linked websites are not under a duty to abide by this Privacy Statement. If there are terms and conditions, other privacy statements or policies appearing on those websites, you should also review them carefully as your use of those sites may be subject to them.
Transmission of information via the Internet is not completely secure. Although we do our best to secure your personal data, we cannot enforce the security of your data submitted to us and any transmission is at your own risk.
We do however use rigorous procedures and security features to try to prevent unauthorized access wherever possible. Personal information provided to Dr. Irena Middle East website, or any applications and online credit card transactions are transmitted through a secure server using Secure Socket Layering (SSL), encryption technology. When the letters "http" in the URL change to "https," the "s" indicating you are in a secure area employing SSL; plus, your browser may display to you a pop-up message that you are about to enter a secure area or display a padlock image.
The website and the applications use this encryption technology to secure your information during data transport. SSL encrypts ordering information such as your name, address, and credit card number. Our customer service centre and stores also operate over a private, secure network. Please note that e-mail is not encrypted and is not considered to obtain a secure means of transmitting credit card information.